GRACE HILL SETTLEMENT HOUSE
2600 Hadley Street/St. Louis, MO 63106
314/539-9500
POSITION DESCRIPTION
E 15
POSITION TITLE: Family Service Manager (3) 08/07
REPORTS TO: Managing Director -- Neighborhood Organization Programs
HOURS: Full Time (Week-ends as scheduled)
SALARY RANGE: $45,429 - $68,144 Annually
POSITION SUMMARY: Coordinate support activities for Head Start families. Provide direct supervision to case management staff. Direct the integration of internal and external support services to strengthen families and Grace Hill Head Start Centers thereby increasing neighborhood capacity. Maintain performance levels of Head Start Program activities according to Head Start standards. Oversee the integration of Head Start with other Grace Hill programs, specifically services and activities of the MORE System.
Education: Masters Degree in Education, Social Work, or a related field.
Experience: Two (2) years experience in program management and supervising staff.
Three (3) years experiences working with diverse economically disadvantage families.
Skills and Abilities which may be representative but not all inclusive of those commonly associated with this position:
1. Excellent organizational, case management, and supervisory skills.
2. Knowledge of child development needs and appropriate responses.
3. Excellent interpersonal skills.
4. Experience in grant and contract writing and negotiations.
5. Experience in family intervention practices.
6. Excellent oral and written communication skills.
7. Knowledge of Head Start Performance Standards.
8. Strong computer skills.
Residency and Transportation Requirement:
1. Preference given to residents of a Grace Hill service area
2. Must possess a valid driver’s license and automobile with insurance coverage as required by the State of Missouri.
License(s)/Certification(s) Required: None Required.
FUNCTIONS OF THE JOB
Essential Functions
1. Implement goals, policies, and activities designed to implement family support activities i.e. social services, parent involvement and volunteer services.
2. Develop and implement an annual Social Service work plan that includes parent and family involvement; to include a system to monitor program activities outlined in the work plan.
3. Act as liaison for the program with service organizations, local businesses and donors.
4. Assist with parent orientation sessions.
5. Assist in the development and updating of the Community Resource Directory.
6. Assist in coordinating and the accuracy of recruitment, screening and enrollment of eligible children and their families in the program.
7. Establish and maintain a current record keeping system with adequate provisions for confidentiality, including data entry.
8. Ensure all child/family files are complete, current and accurate.
9. Plan, develop, and provide training (workshops and classes) for families, staff and the community in the fields of social services, parent involvement, case management, advocacy, community organization, substance abuse prevention and treatment, job placement, and economic self-sufficiency, etc.
10. Develop linkages between Grace Hill and other social service agencies to better assist Head Start families.
11. Supervise and train Case Managers in providing direct individual and/or group services to families, helping them to identify social service needs, as well as planning and establishing goals and action plans.
12. Provide technical input and assistance that ensure support of the family support services unit to other components, including health, nutrition, speech/language, disabilities, etc.
13. Oversee the integration of MORE system activities and services including the MORE Time Dollar Exchange.
14. Design and implement Father Involvement programs and activities.
15. Perform other duties as assigned.
1. Work as a team member with Head Start staff and Neighborhood Organization staff.
2. Attend and participate in Grace Hill staff meetings.
Supervises: Case Managers (4)
Students/Volunteers
Note: ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES.
APPLY TO: Grace Hill Settlement House
Human Resources Department
2600 Hadley Street
St. Louis, Missouri 63106 POSTING DATE:October 19, 2007, 2007
SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS
Physical/Visual Activities or Demands: Physical/visual activities or demands that are commonly associated with the performance of the functions of this job.
1. Physical activities: standing, sitting, walking, climbing, balancing, stooping, kneeling, crawling, reaching, pushing, grasping, feeling, talking, hearing; home visits to homes where access is via stairs.
2. Visual: clarity of vision at 20 feet or more and 20 inches or less; depth perception; accommodation; ability to ID and distinguish colors; field of vision
3. Physical demands: lifting from 1 to over 60 lbs. Occasionally (including children, furniture, papers, equipment, etc)
Environmental/Atmospheric Conditions: Environmental and atmospheric conditions commonly associated with the performance of the functions of this job.
Subject to both inside and outside conditions and high noise level. Also may travel to different centers and sites.
May work at more than one Grace Hill site as requested; site assignments may be changed periodically.
Machines, Tools, Equipment and Work Aids which may be representative but not all inclusive of those commonly associated with this position:
Telephone, copier, fax, personal computer/terminal, common application software
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
"Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.
All activities, demands, conditions and requirements are linked to Essential Job Functions unless marked with an asterisk that denotes linkage only to marginal function(s).
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